We have invested a lot of time and resources to develop this all-in-one tool and to provide a very high level of support, and therefore we are 100% confident that we can make our subscribers successful in their dropshipping business endeavours. However, every business success depends on the business owner too. If the business owner follows the precise rules and safety measures of New9 partner program, we are certain that their success is inevitable. But nevertheless, there can always be some unexpected problems that can cause this business model to fail for some of our subscribers. In such very unlikely case, we will not leave them behind and will take large part of the burden on ourselves by offering a 50% money back guarantee.
This means that if your business runs for 18 months and does not start to generate profit for you, we will offer you 50% money back from the monthly subscription fees paid to us during this 18 months’ period (the set-up fee is non-refundable).
Our money back guarantee is provided to all our subscribers – both for managed and unmanaged package subscribers, but all our subscribers must follow a list of rules to qualify for our money back guarantee.
These rules are as follows:
Unmanaged package subscribers must actively list items independently and regularly into their eBay, Amazon, or other 3rd party seller accounts – they must list at least one item per day in each account. For managed package subscribers the product listing activities will be done by your account manager.
Both managed and unmanaged package subscribers must fulfil the following responsibilities as sellers to qualify for money back guarantee:
All subscribers must log into their Getshop Today website admin panel and check order management page as well as eBay order management page at least once per day.
Every single order that you receive must be fulfilled within 24 hours.
If a customer asks a question via eBay, Amazon, or other platform, you must reply within 24 hours.
If because of negligence eBay or Amazon (or other platform if applicable) closes your seller account or flags your seller account or assigns your account as “Below Standard”, we will not be able to offer you money back guarantee.
You will also not be eligible for our money back guarantee if you end your subscription earlier than 18 months from the date when your service is fully set up.
For more information, please contact us via our contact page.